Golf & Leisure Getaways Terms & Conditions

Cancellation Penalties

As payments for accommodation, flights, golf rounds, transfers etc, have been prepaid, cancellation fees may apply (up to 100%).

Cancellations must be advised in writing.

Tour Costings

Tour Costings are based on current exchange rates, airline schedules / fares, hotel / golf rates, taxes & service charges. Tour costings are subject to change should any of these conditions be affected.

COVID Cancellation Policy

With the current Covid situation, we understand that restrictions may be imposed that impacts on travel plans, which are out of the control of everyone involved. Combined with groups understandably being concerned about travelling with the level of covid cases currently.

If travel plans need to be cancelled, or requested by the group, we offer two options:

That we cancel your current golf getaway and re-book for a future date… where the destination has suitable availability and the timeframe is convenient to you and your fellow travellers.  All monies paid to date by your group, will be carried across to this new booking.

Please note that the new bookings are subject to any price variance that the hotel, golf courses, airlines, etc, may pass on.

If the group are not comfortable with the first option, we are happy to discuss the option of a reimbursement of those funds that will be refunded back to Golf & Leisure Getaways.

However, this refund will be subject to the policies of the suppliers that we had to pay to date. e.g. most airlines & some accommodation venues, will not provide a refund, but a “credit” that can be carried forward for a specified period.  In this case, any reimbursement Golf & Leisure Getaways agree to, would be less funds that cannot be retrieved from these suppliers.  The credit provided by the supplier would be carried over to the group’s future booking & subject to their rebooking policies (e.g. some suppliers have time restrictions imposed)

The following administration fee’s will be applied to net refunds;

  1. Deposit refunds – $30.00 per person
  2. Full balance refunds – $60.00 per person
Travel Insurance

Travel Insurance is recommended to cover cancellation fees, loss of baggage, illness and injury etc. Travel insurance will not cover cancellation due to business or personal reasons. If you wish to take out a policy, please inform Golf & Leisure Getaways.

Guest Names

For security reasons names provided on the booking form must be given exactly as stated in your passport or photo ID. In relation to airline ticketing, any costs incurred due an incorrect name will be the responsibility of the passenger.

Travel Amendments

The information contained in the tour brochure is correct at the time of printing. However, changes may occur that are beyond the control of Golf & Leisure Getaways or their appointed agents or suppliers.

Changes may affect costings, itineraries, hotels, transfers etc and we will do all possible to maintain the tour schedule and standard or obtain suitable and comparable alternatives

Travel Extensions

Any amendments to flight and hotel bookings may incur additional charges. If you wish to extend or amend any travel arrangements, please note accordingly on the Booking Form and we will advise any additional costs.

Alternative flights e.g. departing from ports other than Sydney, early departure, business class airfares etc may require full payment on confirmation and you will be notified accordingly. If you wish to change your booking after reservations have been confirmed, a request must be made in writing.

If amendments are possible, a $50.00 minimum fee per change will apply in addition to change costs imposed by airlines and hotels.

Golf Wet Weather Policy

No refund or credit will be given unless the course is deemed unplayable by the club’s management. If play is temporarily suspended, players will be directed back onto the course once the suspension is lifted.

Disclaimer & Limitation Liability

STW Golf Services, trading as Golf & Leisure Getaways, and its employees, directors or agents, and any other party supplying services for these golf tours (or travel arrangements), are acting in good faith and will use their best efforts to ensure that the golf tour (or golf travel arrangements) is both safe and enjoyable for all parties.

However, we do not accept any liability of whatever nature, whether in contract, or otherwise, for the acts, omissions or default, whether negligent or otherwise, of third-party providers over whom we have no direct control. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements.

We do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly or any other event which is beyond our contract which is not preventable by reasonable diligence on our part.